Frequently Asked Questions
See our answers to frequently asked questions below. Still not sure about something? Give us a call and we’ll be happy to help!
Is my paint going to match?
Absolutely. Black & White Auto uses state-of-the-art, environmentally friendly paints that match the products used at the factory level. Stop by any time and we can show you collision repairs in process.
How does your shop make a difference in the way my vehicle is repaired?
We utilize the most up-to-date knowledge and tools and a large network of customer-focused repairers in our network. Our repairs are verified by a third-party to ensure your vehicle is being reconstructed using the latest repair techniques and most efficient processes.
Will you work with my insurance company?
Absolutely. We’ll work with you and your insurance company to take care of your vehicle repair. Our team works with all insurance companies every day and has a thorough understanding of their processes. That means no unnecessary delays.
Do I need an estimate before selecting a body shop?
No, you do not. No law requires you to obtain an estimate prior to choosing and leaving your vehicle with the shop of your choice. When selecting a body shop, we highly recommend you choose a shop based on their merits, such as their integrity, reputation and credentials.
Do you offer a warranty on work performed at your body shop?
Through our limited lifetime warranty, repairs performed by Black & White Auto Body shop are guaranteed for life across our network – no ifs, ands or buts about it.
Why is my vehicle deemed a total loss?
A vehicle is a total loss if the ICBC declares it to be. Usually, this is because the cost of repairing the vehicle is greater than the market value of the car.
Our Happy Customers
“Excellent customer service and quality worksmanship. Good staff and a positive attitude. The owner Pushwinder is a honest guy and has prices are excellent. Everything is done in a timely matter.”
“What should I say about these two guys Prince and Pushwinder… they provide service at an affordable price and always get the job done on time. Moreover, they were friendly to me and the other individuals at their shop. I will highly recommend them.“
– Fester McCall
100% Satisfaction Guarantee.
We’re not done until you’re completely happy with our services. Because we know that offering value is how you get a lifetime client. Call today and ask about Black & White Autobody’s 100% satisfaction guarantee.